Product Quality Commitment:
There are quality records and testing data for the manufacture and testing of products.
For the inspection of product performance, we sincerely invite users to inspect the whole process and performance of the product in person. After the product is confirmed to be qualified, it will be packaged and shipped.
Product Price Commitment:
In order to ensure the reliability and advancement of the products, the raw materials of the products are selected from domestic or international high - quality brand - name products.
Under the same competitive conditions, our company insists on not reducing the technical performance of products and changing product components at the cost of providing customers with favorable prices in good faith.
Delivery Time Commitment:
Product delivery time: delivery according to the contract commitment period. If there are special requirements and the delivery time needs to be shortened, our company can arrange production to meet the needs of users as much as possible.
When the product is delivered, our company provides the following documents to the user
①Product manual ②Factory inspection report ③Product customs clearance documents
After - sales Service Commitment:
Service tenet: fast, decisive, accurate, thoughtful, thorough
Service goal: to win customer satisfaction with service quality
Service efficiency: If the equipment fails, our sales and technical staff will provide maintenance guidance within 24 hours after receiving the after - sales application.
Service principle: The product warranty period is 12 months. During the warranty period, our company will repair and replace the parts damaged due to quality reasons for free; if the parts are damaged outside the warranty period, the provided accessories will only charge the cost price.Due to the equipment damage caused by the customer's human factors, the accessories repaired or provided by our company are calculated at the cost price;During the warranty period, if the equipment cannot be repaired due to quality problems, the company will replace the new equipment for customers free of charge.
